Frequently Asked Questions
Need help? Look here for answers to many of your registration questions. For any other issues, use the Contact Us link on the main menu to reach PBSF.
Registration is now linked to your TeamSnap account. PBSF has used TeamSnap for a number of years, so you likely already have one. If you are new to the league, you'll be able to quickly create an account as part of the registration process.
You'll also need a credit card or PayPal account to make payments.
To request late BASEBALL registration, contact the correct commissioner. Do not use the contact us form.
The commissioner, not the registrar, determines if there is available space in the division. Note there is a late registration fee added to any accepted late registrations.
If you were able to register, but the payment process failed, you can simply sign in to TeamSnap and at the top, choose Make a Payment.
Please do not create a second or additional registration.
- Go to http://teamsnap.com and login.
- Scroll down the page until you see the My Pending Registrations section.
- Click Pay Now.
- Complete your payment using PayPay or a Credit/Debit card.
- Email your PayPay receipt to email@example.com
During the registration process, there is an option to register another player. Choose that and import or enter the coaches information. If you're not in the system as the coach, team parent, team manager etc but only as your child, you should enter your own information.
Choose one of the coaching division options (no fee) and complete the registration.
IMPORTANT: Please do not create multiple player registrations.
Here are some tips for resolving PayPal issues.
- Did you clear or delete cookies? This usually solves most problems.
- Sometimes PayPal won't trust certain servers or networks, for example, are you trying to do this thru a secure work server or over public wifi at a cafe? If so, try registering from your home network.
- Have you tried a different credit card. Sometimes (rarely) some banks will flag a transaction they don't recognize or deem "inconsistent" with the user's purchasing profile.
Yes, we do. Families who find a financial commitment to be a hardship can email firstname.lastname@example.org for for scholarship application information.
Error messages with a message ID # are PayPal errors. Those can happen for a variety of reasons outside of PBSF and TeamSnap control. Sometimes is simply a busy network or it may be a PayPal issue. In all cases, trying again has worked successfully.
Here is a sample of a PayPal error message:
-------------------------------------We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment. For some browsers, this problem can be resolved by clearing or deleting cookies. Message 4001--------------------------------------
Other error messages with numbers are also PayPal messages.
We ask you to confirm that you've read several policy and league information documents and pages. To do this, you need to type a 2 initials (first and last) in the box. The initials required are those of the name on the TeamSnap account. Depending on how you originally set up the account, the initials required may be for your son or daughter. If you get an error, TeamSnap tells you which initials to use.
Errors on email address fields are typically because of a typo, which creates an email address that can't be validated. For example, you might type email@example.com instead of gmail.com.
The system uses the player birthdate (DOB) from the TeamSnap site you used for your import, if a DOB was added there. If no DOB is in the site, then the system creates a default date, but won't let you save the form until you change the date to be the real DOB.
Our policies about registration, including refunds, division placement, resident priority, and more are on the Registration Policies page located on the Resources menu.
There is typically a resident-only registration window for our baseball programs. However, if any program becomes overbooked, residents and students in Piedmont-based schools have priority for available roster spots.
Please see the Registration Policies page for details.
Please use the Contact Us form from the main menu for fastest response to registration or website questions.
Please include any error messages, page URLs, and/or the division you are registering for.
If you have questions about a specific division, contact that division's commissioner (info on the board member page). The registrar has no information about specific divisions, team assignments, etc.